CanU

Engagement among influencers, followers and brands
MerchLabs is a turn-key merch solution for entertainers, athletes, groups, and other influencers. With their mission to support brands that influence culture in an impactful way, they are looking for a new method of influencer engagement to help long-term growth.
Team members: Xinyao Liu, Chen Chen, Anne Gagnon, Myungwhan Choi.
What is CanU

CanU is social platform where followers challenge their favorite influencer to do fun tasks. The influencer will choose from the top voted challenges and perform any challenge he or she likes.

Map the System to Be Studied

Who are "influencers"?

Platform churn: 
What makes platforms grow & Die? 
What amplifies & kills influencer lifecycle?

Stakeholder Analysis


Who are stakeholders? What do they care about?

Scanning: STEEP+ Analysis
Exploration: Future Wheel
Interview

“I want to show you guys fashion stuff and family ….I’m worried, hey, who wants to listen to that, but that’s part of me.”—— a bodybuilder influencer.

We interviewed Merchlabs executive team, several of their influencer partners and followers. And we found there is always a struggle of what and how to post on social media among authentic life, expertise and merchandise promoting.

Insight
Opportunity

Helping to create compelling and personal content that helps influencers thrive and gives their followers the personal experiences they desire.

CanU is social platform where followers challenge their favorite influencer to do fun tasks. The influencer will choose from the top voted challenges and perform any challenge he or she likes.

Benefits for influencers
Benefits for merchlabs
Roadmap